GoSt-Barefoots Ltd. - Revocation/Cancellation
(Updated March 2014)
PDF can be downloaded here.
5. Your Right To Cancel
5.1: You can cancel your order without giving a reason within a time period of thirty days (30) by email, letter or fax, or, and in the case your order has already been delivered to you before the end of the notice period, by returning the items to us. The notice period commences at the time you receive the notification about your cancellation rights, or on the date your order has been delivered, whichever occurs first. However, this does not affect your statutory rights. To cancel your order please contact
Buchholzer Weg 17
Phone: +49 (0) 2166 99 811 44
Fax: +49 (0) 2166 99 811 45
5.2: Providing the items are returned complete (including all accessories, if applicable) and in mint condition, you will receive a refund within 30 days. Items returned incomplete, damaged or in used condition may lead to the refund revised accordingly, to compensate for the depreciated value. However, this does not affect your right to examine and test the delivered items upon receipt, i.e. as you would in a store. If the accumulated size or weight of the received items prevents returning these items via standard mail, courier or parcel carrier, please notify us in writing within a period of fourteen days after receipt of the goods. If you return an item to us, you agree to pay the cost of return delivery.
5.3: The right to cancel
does not apply or a fully refund of the purchase amount is excluded:
a. Custom-made items – items which are tailored to your own specifications (for example colored paw-option differently to black);
b. Items that by reason of their nature cannot be returned;
c. Perishable items - items past their expiry or sell-by date;
d. Sealed items which have been unsealed, such as audio or video recordings or PC software;
e. Newspapers, periodicals or magazines, unless the subscription has been purchased by phone.
5.4: If you are returning items with integrated data storage systems (please remember that you are solely responsible for any information you stored on these devices. Make sure you transfer all relevant information/make back-up copies and delete all personal information (in particular, personal information of any third party) prior to returning the item to GoSt-Berefoots Ltd.. If deleting personal information stored on items to be returned to GoSt-Berefoots Ltd. is prevented by the item in question being faulty, please state this clearly on the return slip.
5.5: If you cancel an order financed by a consumer finance loan, you will also be released from the loan contract if both purchase and financing are governed by a single contractual agreement. In general, this applies when GoSt-Barefoots Ltd. has been the lender, or when the loan has been mediated by GoSt-Barefoots Ltd.. If your order is financed by a loan from a third party lender and GoSt-Barefoots Ltd. should already have received the loan amount from your lender at the time you decide to cancel your order, the third party lender shall constitute an additional contractual party. If you would like to avoid any long-term financial contractual obligation, please exercise your right to cancel and also cancel any related loan agreement, if applicable.
(Updated March 2014)