(Updated: March 2014)
Terms of Service
This website is brought to you by the GoSt-Barefoots Ltd. - Buchholzer way 17-41189 Moenchengladbach - Germany. The information that is provided on this website by GOST Barefoots Ltd. (hereinafter GoSt Barefoots) and its subsidiaries and through any available third parties, been compiled with great care. We can not take any guarantee for the completeness or accuracy of this information.GoSt-Barefoot is not liable for errors in the content of this website.
Also forward-looking statements in this website have been given in good faith. The GoSt-Barefoot's actual results could differ materially from these forward-looking statements, because they depend on a series competitive and macroeconomic factors, which partly are outside the control of GoSt-Barefoots. Without prejudice to any legal obligations to amend forward-looking statements, continuous updating all forward-looking statements contained in this website is no intended.
By accessing this website you accept, without limitation or qualification, also the following Terms and Conditions.
General Terms & Conditions for Individual Customers
When submitting an order to GoSt-Barefoots Ltd., you are about to enter into a contract between yourself and GoSt-Barefoots Ltd. After you have submitted your order online, GoSt-Berefoots will confirm the receipt of your order immediately by email. However, any order confirmation by GoSt-Berefoots Ltd. does not constitute a legally binding contract: the contractual agreement becomes legally binding at the time you have received the items you have ordered from GoSt-Berefoots Ltd., and at the time the services you ordered have been provided by GoSt-Berefoots Ltd..
2.1: The present Terms & Condition shall apply to all claims asserted by either you or GoSt-Barefoots Ltd. as a result from a contract between the two parties. Claims arising in conjunction with services provided by GoSt-Berefoots Ltd. that do not include the delivery of goods are governed by the specific Terms & Conditions of each individual service.
2.2: In cases in which the Terms & Conditions of individual services provided by GoSt-Berefoots Ltd. should conflict with each other, the following order of precedence shall apply: i. Terms & Conditions for Individual Services, superseding
i. Terms & Conditions for Individual Services, superseding
ii. the present General Terms & Conditions, superseding
iii. Statutory Rule
3. Contracting Parties
All contractual agreements entered into in accordance with the present Terms & Conditions will be between
3.1: GoSt-Barefoots Ltd., registered at at Buchholzer Weg 17, D-41189 Mönchengladbach, Germany, VAT Reg No DE 280 969 339, and
3.2: individual customers who must be 18 years of age, legally competent, and either residents of the Federal Republic of Germany or residents of another country in European Union, including Switzerland. If GoSt-Barefoots Ltd. should unintentionally enter into a contractual agreement with an individual legally incapable to enter contracts, GoSt-Berefoots Ltd. reserves the right to terminate the after giving the appropriate period of notice.
4. Object of The Contract
GoSt-Barefoots Ltd. shall deliver the item(s) ordered by you and provide the service(s) requested by you and agreed to between the both parties, respectively. All objects of the contract are subject to the statutory rights outlined in Art 434 Sec 1 Para 3 of the BGB (German Civil Code). If you exercise your right to cancel an order by returning an item within the contractually agreed period, GoSt-Berefoots Ltd. shall store-credit any payments received or, if you should request it, shall alternatively reimburse you via BACS or by cheque. For purchases or services financed by loans, see Article 5.5 of the present Terms & Conditions.
5. Your Right To Cancel
5.1: You can cancel your order without giving a reason within a time period of thirty (30) days by email, letter or fax, or, and in the case your order has already been delivered to you before the end of the notice period, by returning the items to us. The notice period commences at the time you receive the notification about your cancellation rights, or on the date your order has been delivered, whichever occurs first. However, this does not affect your statutory rights. To cancel your order please contact
Buchholzer Weg 17
Phone: +49 (0) 2166 99 811 44
Fax: +49 (0) 2166 99 811 45
5.2: Providing the items are returned complete (including all accessories, if applicable) and in mint condition, you will receive a refund within 30 days. Items returned incomplete, damaged or in used condition may lead to the refund revised accordingly, to compensate for the depreciated value. However, this does not affect your right to examine and test the delivered items upon receipt, i.e. as you would in a store. If the accumulated size or weight of the received items prevents returning these items via standard mail, courier or parcel carrier, please notify us in writing within a period of fourteen days after receipt of the goods. If you return an item to us, you agree to pay the cost of return delivery.
5.3: The right to cancel does not apply or a fully refund of the purchase amount is excluded:
a. Custom-made items – items which are tailored to your own specifications (for example colored paw-option differently to black);
b. Items that by reason of their nature cannot be returned;
c. Perishable items - items past their expiry or sell-by date;
d. Sealed items which have been unsealed, such as audio or video recordings or PC software;
e. Newspapers, periodicals or magazines, unless the subscription has been purchased by phone.
5.4: If you are returning items with integrated data storage systems (please remember that you are solely responsible for any information you stored on these devices. Make sure you transfer all relevant information/make back-up copies and delete all personal information (in particular, personal information of any third party) prior to returning the item to GoSt-Berefoots Ltd.. If deleting personal information stored on items to be returned to GoSt-Berefoots Ltd. is prevented by the item in question being faulty, please state this clearly on the return slip.
5.5: If you cancel an order financed by a consumer finance loan, you will also be released from the loan contract if both purchase and financing are governed by a single contractual agreement. In general, this applies when GoSt-Barefoots Ltd. has been the lender, or when the loan has been mediated by GoSt-Barefoots Ltd.. If your order is financed by a loan from a third party lender and GoSt-Barefoots Ltd. should already have received the loan amount from your lender at the time you decide to cancel your order, the third party lender shall constitute an additional contractual party. If you would like to avoid any long-term financial contractual obligation, please exercise your right to cancel and also cancel any related loan agreement, if applicable.
6. Costs of Return Delivery Agreement
In the case you are exercising your right to cancel an order and return the purchased item, you agree to pay the cost of return delivery of the items delivered fully conform with the items ordered.
7. Limited Availability of Items or Services
In the case of items or services not being available at GoSt-Berefoots Ltd. any longer at the time your order has been received, GoSt-Berefoots Ltd. shall immediately reimburse any payment you made. GoSt-Berefoots Ltd. reserves the right to offer you items and services matching the quality and price of the originally order. However, you are under no obligation to accept these items and services, respectively. Under these circumstances, the cost of returning the items will be borne by GoSt-Barefoots Ltd.8. Shipping costs and delivery time
8. Shipping costs and delivery time
8.1: A flat rate for shipping your item(s) will be added to all orders. If you order online, the total amount due displayed on the checkout page will include the shipping rate. Deliveries of items marked as bulky goods will incur an additional charge. However, the amount will be clearly stated on the relevant product page.
8.2 For Germany and the Netherlands and purchases over € 180,- no shipping costs are charged! For German customers the first return of the the product (for example, Exchange) is also free via a printable label and on request. Yet, for return from abroad, the return costs must currently be covered from you. The exchange shall be free shipping again.
8.3 For products which are designated as available the delivery time is about 3 to 7 working days within Germany. According to our so far experience, shipping within the EU can take up to 14 days. However, international deliveries are highly dependent on the import regulations of the destination country or continent. The needed time for international shipping can range from 2 up to 4 weeks. In general, however, even international shipments are within 14-16 days at the customer.
8.4: If you requested your items to be delivered overnight/by express carrier and do not receive your order within the agreed time period, you are entitled to cancel the order by returning the items to GoSt-Barefoots Ltd.. However, GoSt-Barefoots Ltd. shall not be liable for any losses, damages, expenses (including, without limitation, any costs of finding a replacement item) suffered or incurred by you as a result of you item(s) not being delivered in time.
8.5: GoSt-Barefoots Ltd. shall ensure a smooth and timely delivery of the items ordered. If items that form a part of a delivery are not available for immediate dispatch, GoSt-Barefoots Ltd. will split the order into separate deliveries, with the items shipped at the earliest moment possible, and with no postage costs incurred9. Pricing & Payment Conditions/-methods
9. Pricing & Payment Conditions/-methods
9.1: Prices quoted in our catalogues and on our leaflets released to individual customers represent the total amount due at the time of the purchase , including VAT charge at the rate valid on the day the catalogues/leaflets are published. If VAT should increase after the release of our catalogues/leaflets, GoSt-Barefoots Ltd. is under legal obligation to implement the VAT increase.
9.2 Depending on the country you live, the following payment methods are available: advance payment, bank transfer, direct debit, invoice (after the 5th order), PayPal, credit card (Visa and MasterCard). Least available for international and intercontinental payments are PayPal and credit card (Visa and MasterCard).
9.3: Item prices quoted in GoSt-Barefoots Ltd. catalogues and on GoSt-Barefoots Ltd. leaflets released to retailers and business customers represent the net amount excluding VAT.
9.4: For online purchases via the GoSt-Barefoots Ltd. webpage, the prices detailed on the relevant product information pages apply.
9.5: GoSt-Barefoots Ltd. may limit the payment options available to individual customers entirely at its discretion. This includes asking for advance payments, cash on delivery or instant payments at the time the order is processed.
10. Retention of Title
10.1: Title to any items or services shall remain vested in GoSt-Barefoots Ltd. and shall not pass to the customer until the purchase price for these items or services has been paid in full and received by GoSt-Barefoots Ltd..
10.2: Any replacement items provided by GoSt-Barefoots Ltd. shall remain vested in GoSt-Barefoots Ltd. until the item has been received by the customer. Upon receipt, the item shall become the property of the customer.
10.3: Any items returned by the customer shall remain vested in the customer until the item has been received by GoSt-Barefoots Ltd.. Upon receipt of the returned item, the item shall become the property of GoSt-Barefoots Ltd..
11. Guarantees & Warranty
11.1: GoSt-Barefoots Ltd. shall ensure that all items are of satisfactory quality, fit for purpose and as described at the time the items are dispatched.
11.2: In the case an item should prove damaged or faulty (including damage incurred during the delivery process) upon receipt, the customer shall notify GoSt-Barefoots Ltd. at the earliest moment possible after the item has been delivered. However, failing to do so does not affect the customer's statutory rights.
11.3: GoSt-Barefoots Ltd. provides a 2-year guarantee on all new items, and a 1-year guarantee on items labelled as generally refurbished or as extensively overhauled. The guarantee period commences at the delivery date.
11.4: In the case of the delivered item being faulty or damaged, GoSt-Barefoots Ltd. shall either repair the item or provide the customer with a replacement item, depending on the customer's preference. However, GoSt-Barefoots Ltd. reserves the right to reject one of the previous options, if either replacement or repair would incur excessive costs. Furthermore, if GoSt-Barefoots Ltd. is unable to repair a faulty item after a second attempt, the customer shall be entitled to either demand a replacement item, ask for a reduction of the purchase price, or cancel the order. However, this shall not affect the customer's statutory rights.
11.5: All claims for damages as a result of faulty items are subject to statutory right.
11.6: GoSt-Barefoots Ltd. shall only grant claims in cases in which damage or fault to an item has not been the result of inappropriate handling or overuse by the customer. For claims with regard to item damage or failure that occurred more than 6 months after the delivery date, the customer must provide evidence that damage or item failure were neither caused by inappropriate handling nor by overuse.
11.7: Items purchased together with a 48-months warranty are subject to the statutory rights outlined in Article 434 BGB, including extended consumer protection. Furthermore, in this case, the rule of reversed burden of proof does not apply.
12.1: GoSt-Barefoots Ltd. is not liable to you (or any other parties) for:
a. any loss or damage which was not caused by our breach of a contract or our breach of our legal duty of care;
b. any loss or damage which was not a reasonably foreseeable result of either our breach of a contract or our breach of our legal duty of care. Loss or damage is "reasonably foreseeable" if at the time GoSt-Barefoots Ltd. and you entered into the contract, either (i) such loss or damage was contemplated by GoSt-Barefoots Ltd. and you, or (ii) you notified GoSt-Barefoots Ltd. that the loss or damage may occur if GoSt-Barefoots Ltd. breached the Contract or GoSt-Barefoots Ltd.'s legal duty of care;
12.2: The customer will not use the Product (eg. BaleoBarefoots®) against the guidelines, instructions and recommendations of GoSt-Barefoots. These include, for example, too short familiarization phase, participation in races of over 10km distance, use below 10°C on inappropriate or permanently hard and high-friction surfaces (such as pavement and tarmac) or use of PaleoBarefoots® on polished smooth surfaces (unless the chain mail contains sections of usual sole material to prevent slipping). Failure to use Paleos®Savers during intense activities also contradicts the recommendations. The PaleoBarefoots® primarily serve the holistic training of the feet and to promote general health by natural stimulation.
12.3: With respect to each contractual agreement, our entire liability to you if we are in breach of that contract or in breach of a legal duty of care in connection with that contract will be limited to the total price of the products or services ordered by you (as applicable) under that Contract;
12.4: GoSt-Barefoots Ltd. shall not be liable to you (or any other parties) for any damage or loss of income, business or profits as a result of the loss, corruption of, or damage to, data, unless you are able to provide evidence that you have backed up your data at least once every day. In this case, GoSt-Barefoots Ltd.'s liability is limited to the obligation of reconfiguring your system by using your back-up copy.
12.5: Nothing in these Terms & Conditions shall affect GoSt-Barefoots Ltd.'s liabilities under the Consumer Protection Act.
12.6: Nothing in these Terms & Conditions shall exclude or limit GoSt-Barefoots Ltd.'s liability for (i) fraud; (ii) death or personal injury caused by Sony's negligence; or (iii) liability which may not be excluded or limited under any applicable law.
13. Applicable Law & Jurisdiction
13.1 All contractual agreements between GoSt-Barefoots Ltd. and its customers shall be governed by and construed in accordance with the laws of the Federal Republic of Germany. Both GoSt-Barefoots Ltd. and its customers irrevocably submit to the exclusive jurisdiction of the Court of Mönchengladbach (Germany) for the determination of disputes arising under any contractual agreement.
13.2 The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
13.3 Section 13.1 does not affect the statutory rights of customers who are permanent residents of countries other than Germany, if the agreement between GoSt-Berefoots Ltd. GoSt-Berefoots Ltd. and customer governs the purchase of items or services for personal use only. Furthermore, Section 13.1 does not affect the statutory rights of customers with permanent residence in a country other than Germany, if the agreement between GoSt-Barefoots Ltd. and customers governs the purchase of items intended for retail or reselling, and the customer has successfully obtained full legal permission from the authorities of his/her country of residence prior to the agreement.
13.4 If any provision of these Terms & Conditions is held unenforceable, then such provision will be modified to reflect the intention of both parties. All remaining provisions of the present Terms & Conditions shall remain in full force and effect.
14. Intellectual Property Rights
Unless stated otherwise, all content of this webpage and all content released or published by GoSt-Barefoots Ltd. online or in catalogues, leaflets, flyers or any other form of printed matter is copyright© of GoSt-Barefoots Ltd.. Any redistribution or reproduction of part or all of the contents is prohibited other than printing or download to a local hard disk extracts for your personal and non-commercial use, e.g. during browsing our webpage or when purchasing an item. You may not, except with our express written permission, distribute or commercially exploit material copyrighted by GoSt-Barefoots Ltd.. No trademarks of GoSt-Barefoots Ltd. may be used without the prior written consent of GoSt-Barefoots Ltd..
15.1: The use of any personal information will be strictly limited to ensure a timely processing of your order and the smooth delivery of the purchased items. GoSt-Barefoots Ltd. will use any personal information you provide in full compliance with the Federal Data Protection Act (BDSG) and the and the Federal Telecommunications & Media Act (TMG) .
15.2: Credit checks on behalf of GoSt-Barefoots Ltd. are carried out by Germany-based Bürgel Wirtschaftsinformationen GmbH and Schufa Holding AG, respectively. Both companies provide GoSt-Berefoots Ltd. with credit-related information, such as customer address information and credit scores for individual credit-worthiness, with the latter also including secondary data generated by mathematical-statistical analyses. However, both credit rating agencies will only provide GoSt-Berefoots Ltd. with customer-related credit ratings if GoSt-Berefoots Ltd. has been able to present sufficient evidence to justify a credit check in the first place. Important information regarding Art. 28 (4) BGSG (Federal Data Protection Act): Any decision by GoSt-Berefoots Ltd. regarding entering or termination of a contractual agreement will be partly based on the outcome of stochastic procedures utilising postcode-related parameters.
15.3: Unless you object, your personal information may be used to send you news and information about our products and services and general promotional material which we believe may be of interest to you. However, the use of your personal information in this context is limited to GoSt-Berefoots Ltd. and GoSt-Berefoots Ltd. subsidiaries.We will not pass on personal information to any other third party. To object, please notify us by email (firstname.lastname@example.org), in writing (send letter to: GoSt-Barefoots Ltd., Customer Support, GoSt-Berefoots Ltd. Buchholzer Weg 17, 41189 Mönchengladbach, Germany), or by fax (+49 99811-44).
15.4: GoSt-Barefoots Ltd. will not sell, distribute or lease your personal information to third parties.
(Updated: March 2014)